Trident Academy - Terms and Conditions.

Terms & Conditions.


In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, each party shall agree as follows:


1. Definitions


For the purposes of these terms:


HeadingsNumber and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.
'We' and 'us' means Trident Academy, who will provide the services to you.
'You' means the student receiving the services.
'Course' means a distance learning course or course designed and developed by us including all revisions and updates to such course as we may make from time to time.
'Course Materials' means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which will be in PDF format and which are required by the student to complete the course.


2. Your Responsibilities


We affirm that the course materials will meet a satisfactory level of quality; however, we do not affirm that they will be error free. You are responsible for inspecting the course materials and informing us about any oversights as soon as is reasonably possible following delivery. 
We place no time limits on you to complete your course, so you can take however long you need, whether that be 2 months or 2 years. However, we encourage students to complete their course within 12 months in order for the course to remain current and for you to stay motivated.

You are required to notify us, Email , of any changes to your postal address.


3. Transferring Course
We retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made to us by Email . We will treat all justifiable requests as compassionately as possible.
We retain the sole discretion concerning whether you may transfer to another course offered by us. To request a course transfer you must Email us at We will treat all justifiable requests as compassionately as possible.
If we agree to the course transfer, the total fees paid towards the discontinued course will be offset against the cost of the new course. However, we will require that if the new course fee is greater than that of the discontinued course, the balance should be paid in full along with a standard £50 transfer fee. 

4. Practical Training
The topics covered during the practical training will be as close as possible to those stated on the website. However, if we are obliged to make any minor changes to your practical training we reserve the right to do so and will inform you as soon as possible.
All outstanding course fees must be paid in full at least one month before your practical training is due to commence.


5. Appeals


You have a right to appeal the outcome of an assessment on the grounds that you do not agree with the assessment decision made by the Assessor/Tutor/Marker, or that the assessment procedures have not been carried out properly. If you wish to appeal, you must submit written notice to the Faculty Manager at our registered address within five days of receiving notification of the grade or assessment. Your notice must include your intention to appeal and the grounds for appeal. You must also then provide a full case, in writing, within a further fourteen days.


The Faculty Manager will review the submission and assessment material with the Internal Verifier and Quality Manager for the final grading. Their decision is final and you will be advised of the outcome in writing.


For a copy of the appeals policy and procedure, please send a written request to the Administration Department .


6. Disclaimer of Warranties and Limitation of Liability


We warrant that we will carry out the service to you with a reasonable level of care and skill.
If you require any changes to these terms, please request such changes in writing to .
Any liability under any agreement between you and us shall be limited to any sums paid by you to us.
As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part.

We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.

7. Waiver
None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party. 

8. Payment


All outstanding debts to us must be made before we will issue you with a diploma or certificate.

And for those paying in Monthly Installments, The Modules will only be sent to you after we have received payment for that module.
We reserve the right to refuse enrolment on any of the courses we offer.

If you are paying by instalments and your card is declined or you miss a payment for any other reason, we will notify you by email and then letter, and your course account will be locked. 

9. Copyright
All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of the course materials without our express permission is strictly prohibited. 

Many of the photographs used unless otherwise accredited on the photograph are obtained from Google Images. Also some information has been taken from other sources they too have been accredited on the course work.




We do not Condone Plagiaism, if you do need to copy and paste someone elses work you can, providing you accredit it as their work and do not pass it off as your own. You must list them as being the creator of the peice you are writting. You can use the terms in for following examples :-


Joe Bloggs suggests / says "the theory of stone tape is sound."




"The theory of stone tape is sound" - Joe Bloggs.


If you are caught commiting plagiarism you will be notified by letter that your course is suspended pending further investigation. and should you be plagerising more work you will not be allowed to continue. Any money you have paid will NOT be refunded in this case, and you will not be allowed to partake in any other course. And you will not receive the Diploma Certificate. So please check your work before submitting it. As it is YOUR responsibility.

11. Other Terms
If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.
We also uphold the Privacy Statement that can be viewed by '
clicking here'.
If the whole, or any part, of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.


11. Cancellation


In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your course anytime within seven working days after you receive access to your course.


To cancel your course you must Email, written notice to the Cancellation Department at  (cancellations by telephone or email will not be accepted). You must also return any related course materials in their original packaging to us at your own cost and risk, and in resaleable condition if you were allocated any materials.


Upon receipt of cancellation notice and (if applicable) returned course materials  –we will process the refund due to you within thirty days of our receipt of your written notice of cancellation.


12. Data Protection


We are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority. 


If you have any questions regarding any of these statements please contact us by email at


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Thank You.

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